Top Live Chat Platforms Utilized by Leading Waste Management Companies


What's the usage of live chat tools among the top 1500 waste management companies? Our research revealed that 44 different live chat platforms are actively used by the top 1500 waste management companies. Among the most widely adopted tools are HubSpot, Zoom, Webex, Olark, and LiveChat. This category is notably diverse, with over 200 companies offering live chat technologies. Globally, more than 600,000 websites are utilizing live chat capabilities today.

Top Findings

Approximately 30% of the companies in our sample list have implemented a dedicated chat or text messaging solution on their websites to facilitate communication with prospects and customers.

Implementing a live chat tool on your website can boost conversions by 20%, according to CampaignMonitor. If your waste management business hasn't adopted this solution yet, this statistic presents a compelling reason to do so.

chart - Live Chat Tools Usage by Waste Management companies in the US

Global Live Chat Platforms Usage Comparison

Below are the global usage statistics for live chat platforms, gathered from over 600,000 companies utilizing this technology. Compare these figures to see if waste management companies have unique preferences regarding live chat tools.

Here are the top 20 technologies in this category:

Other Findings

There are over 213 live chat solutions available for websites, and waste management companies are utilizing approximately 22% of these solutions in the market today.

Achieving a 30% adoption rate was unexpected, especially considering our sample primarily included large and midsize companies. Live chat is one of the simplest technologies to implement and use, and it virtually ensures a substantial boost in conversion rates.

Ready to get started?

Meet the team to learn more about why CurbWaste waste management software has become the trusted partner for waste hauling businesses nationally.